Commercial LED Lighting Solutions

Prolume Services

At Prolume, we are committed to developing innovative energy-efficient products and delivering outstanding customer service. Prolume offers a comprehensive suite of design, installation and maintenance capabilities for lighting systems in new and retrofitted buildings to drive lighting efficiency, reduce energy costs, and support improved NABERS ratings.

Our Service Offering

Understand Needs

We conduct site meetings with clients to understand the needs of the area’s lighting. This includes conducting a site audit and specifying which products are best suited for the area. Understanding the balance between energy savings, creating safe environments and ensuring lighting levels are to standard is critical.

Tailor lighting scheme

Tailor lighting scheme to best suit the environment being upgraded. From this we can provide an energy comparison between the existing lighting and the proposed LED upgrade.

Investment Return and Payback

Prolume provides free-of-charge the efficiency improvement and payback for your lighting solution.

Source Australian made

Prolume uses Australian-designed and manufactured products for the majority of applications.

Installation Services

Prolume can provide a turnkey solution by using our own Licenced Electricians to install your new LED lights. Should you prefer, we are also happy to provide your in-house contractor with the back-up and support they need to ensure your lighting upgrade is seamless. At the forefront of every project is safety and minimum disruption to tenants and building users.

Post-sales support and maintenance

We provide ongoing support where required. We are able to provide an ongoing maintenance support programme at a very reasonable cost. The reliability of our products means expensive maintenance schedules are a thing of the past.

Warranty

All Prolume lights come with a 3 or 5 year product warranty. Behind every light is Prolume’s commitment to customer service and support. There’s no point in having a 5 year warranty if the supplier isn’t willing to back-up their claims.

Prolume Services

Energy Efficient LED Lighting Solutions

Design

Installation

Maintenance

Monitoring

The design of a facility’s lighting is fundamental to achieving low operating costs, minimising energy consumption and reducing greenhouse gas emissions. Prolume works with clients of all sizes to design energy saving retrofit and new build projects that make a significant difference to a client’s bottom line, competitiveness and environmental performance.

Prolume is committed to a consultative approach for every project. Our design process includes customers at every step, ensuring they are satisfied with works from day one.

As a member of the Energy Efficiency Council of Australia, Prolume creates all of its projects in line with Australian best practice standards, a sign of our commitment to a greener, more energy efficient Australia.

Prolume’s expert electrical engineers and electricians are capable of undertaking the installation stage of all projects, promoting flexibility, reducing complexity and guaranteeing a superior service.

Whether it’s for one room, one hundred lights or an entire facility, our expert knowledge of LED lighting ensures all installations are performed properly the first time, with energy savings apparent from day one.

All installations are undertaken in line with industry best practice, as set out by the Energy Efficiency Council Australia. Stringent safety procedures and policies are applied, allowing Prolume to deliver the best result every time.

Most facilities require ongoing maintenance to deliver optimal performance. Despite this, maintenance is often overlooked, with operators unaware of the ongoing cost savings that can be achieved by effective maintenance structures that allow lighting solutions to operate at peak performance.

Prolume seeks to ensure all clients continue to reach the energy savings our products can deliver.

Whether a client needs help maintaining a facility or wishes to do so themselves, Prolume is able to create a comprehensive maintenance schedule that clearly sets out appropriate maintenance procedures, frequency of maintenance intervals, access requirements and targets.
Prolume also offers training and education services for customers that prefer to conduct their own maintenance, so that they are fully equipped to manage their lighting system.

Measuring the energy savings achieved by a retrofit project can be difficult. Studies have shown projects with sound monitoring practices typically achieve savings that are 20 to 30 per cent higher than retrofits with little or no monitoring.

Prolume follows industry best practice standards for measurement and verification to quantify the savings of our customers. Energy use is measured before and after using reputable methodologies to reliably demonstrate the significant efficiency savings our products offer.

This plan reduces project risk and allows clients to track their cost savings in a digestible, concise format.

Prolume is one of the few lighting specialists in Australia that offers the option of a monitoring services following all projects, a sign of our ongoing commitment to energy savings.